Can I take a tour of the facility?
We do try to accommodate our clients by showing them as much as we can however; a full tour is never a guarantee. Please understand that tours can be disruptive and stressful on the dogs in our care. Our top priority is taking care of our guests through adequate supervision, timely feeding/meds, and maintaining a sanitary facility. You are more than welcome to come in and we will do our best to show you some of our facility.
Take an online tour:
How long is a half vs. a full day of daycare and what are your fees?
A full day of daycare is 5 hours or more, which is $32/ day. A half-day is anything less than 5 hours and $20/ day.
Are there specific drop off and pick up times?
Drop off for Day Camp can be anytime within our hours of operation.
Our Daycamp Hours are:
MONDAY- FRIDAY 6:30AM – 7:00PM
SATURDAY 8:00AM – 6:00PM
SUNDAY 9:00 AM – 1:30PM
You can pick up as late as 7:30 M-F but all dogs will go to individual kennels after 7:00PM Sunday is a short Daycamp day. You can pick up as late as 5:00pm but dogs will be put in individual kennels after 1:30pm We recommend pick up at least 15 minutes before our closing time. Late fees will apply after closing time. Any pets left business hours respectively will have to board for the night.
What is a Trial Day?
We require a Trial Day to judge how your dog will interact with other dogs and to see if your dog enjoys the environment. In our social environment, it is extremely important that we disallow dogs that exhibit aggressive behavior. The trial process also allows us to introduce your dog into the general play areas slowly so that we do not over stimulate your dog. All first time Day Camp visitors must make an appointment for a temperament test. The first day of Day Camp is free for all new clients.
What are the holiday hours?
Should I bring anything besides my dog?
We recommend that you do not bring any bowls or rawhides with your dog as they are a choking hazard. Keep in mind that many toys will most likely not make it through the day. You should also always bring your dog in/out on a leash.
Does my dog need a flea & tick preventative?
We do not require a topical flea & tick preventative but it is recommended because your dogs will be interacting with other dogs. If fleas & ticks are encountered on your pet, we will give your pet a flea & tick bath to prevent infestation; at the owners expense.
Will my dog be fed during the day?
Dogs are generally not interested in eating as they are more interested in playing with all of their friends! However, we can feed your dog in a separate kennel if you want to bring their lunch. Our Daycare lunch hours are 11:30 AM -1:30 PM.
What are the requirements for your facility?
We require Rabies, Distemper & Bordetella vaccines. Vaccines must be administered at least 48 hours before visiting the facility. We also require all dogs over 6 months to be spayed/neutered. The Bordatella vaccine requires a 10 day incubation period after receiving the injection before coming to our facilities.
Will my dog get sick by being around so many other dogs?
We try to stay on top of any possible illness and take necessary precautions. However, just like with kids at school or daycare, viruses may be passed between dogs. If your dog comes down with anything contagious, he/she must stay home until your vet says it’s okay to return.
Will my dog get hurt at while socializing?
The safety of the dogs is always our first priority. On our Trial Days, we make every attempt to weed out aggressive behavior. We closely monitor dogs and keep play on a fun, friendly basis so that it doesn’t become too wild or confrontational. However, dogs use their mouths & paws to play; therefore, little scratches & nicks are not uncommon. If anything serious should happen, we will transport the dog to a nearby veterinarian if needed and notify you immediately.
Do you have any breed restrictions at your facility?
Yes we do and the main reason is because not every dog is a daycare dog. Daycare is a very stimulating environment and certain breeds such as the ones on our restricted lost do well in less stimulating environments. For example, a pitbull may do very well in a small playgroup of let’s say ten dogs as opposed to a large pack of twentyh plus dogs. When certain breeds get over stimulated such as the ones on our list it becomes more of a challenge to keep them calm and the pack safe. Although all dogs have the ability to be aggressive, certain breeds such as the ones on our list have a tendency to due more damage when they do attack. Another reason we have breed restrictions is simply due to insurance cost to cover certain breeds.
*Restricted breeds: American Pit Bull Terriers, Miniature Bull Terriers, American Staffordshire Terriers, Staffordshire Bull Terriers, Bull Terriers, Wolf Dogs, Dogo Argentinos, Presa Canarios, Cane Corsos, Chow Chows or mixed breeds that have the appearance or characteristics of one of these breeds). For the safety of all animals and associates, and at the discretion of Pampered Pet Hotel and Spa some pets may not be permitted.
Webcams are a free, addition service. On occasion, due to bandwidth and circumstances beyond our control, minor interruptions may occur to this service. Compensation for these interruptions is not available.